MICAFI provides international shopping services with your authorization. It does not own or directly sell the products.

Choose international shopping to order at the listed price, or bidding to compete in an auction for items such as rare finds.

The United States, Germany, Japan, France, the United Kingdom, Australia, South Korea and China. Send a product link to check availability.

Send the product link and specify your preferred model, color, size and quantity. Add your contact details and delivery address to the quote request form.

Yes. Add multiple links, one per line, or upload a product list as a PDF, XLSX or DOCX file, up to 5 MB.

The item price, shipping, applicable taxes or import duties, and service fees. Shipping charges may be adjusted after the parcel is weighed and measured.

The international shopping policy requires a 70% deposit or full payment, as requested. Pre-owned items require 100% payment in advance.

Initial quotes use estimated weight and dimensions. MICAFI will notify you of adjustments based on actual measurements or additional taxes and fees.

You may request cancellation before purchase; applicable service fees may be deducted from the refund. After purchase, service fees are non-refundable. Contact MICAFI to check the available options.

Send the product link and your maximum bid, then make the payment required for that auction. MICAFI bids within your approved limit; winning is not guaranteed.

The Vietnamese auction policy states a refund within 5 business days or a wallet transfer on request, with a USD 2 fee per unsuccessful auction item. Confirm the applicable fee before bidding.

Make Offer proposes a price directly to the seller. Acceptance commits you to the purchase. Section 4.D of the Vietnamese policy provides for a refund without a fee if rejected; confirm the applicable terms.

You cannot unilaterally cancel for personal reasons after winning. Your deposit is applied to the total cost, and you must pay the remaining balance.

Shipping to Vietnam is estimated to take around 7–10 days. The specific timeframe for your order is shown in the quote link, which is sent automatically by our system or shared proactively by a MICAFI team member. Actual timing may vary depending on seller dispatch, transport schedules, customs clearance and weather conditions.

Once ready for dispatch at the warehouse: 1–3 business days within the city/province, 2–5 for intercity/suburban areas, and 3–7 or longer for remote areas. Sundays and public holidays are excluded.

Warehouse pickup, collection point or home delivery is confirmed before dispatch. A courier of your choice is subject to MICAFI’s approval.

Items from different sellers may travel in separate parcels and reach the warehouse at different times. MICAFI may forward parcels that arrive first.

Visit the MICAFI order management system. For assistance, send your order number through our contact page.

Check the parcel count, seals and exterior, and record an unboxing video. Provide an accurate address, stay reachable by phone and arrange for someone to receive the delivery.

Notify MICAFI immediately with your order number, a description and unboxing photos or video. Keep the packaging, labels and accessories for review.

Submit your request within 3 business days of successful delivery. For severe breakage or deformation, notify MICAFI within 24 hours where possible.

Returns are not guaranteed for these items. Exceptions include incorrect items or severe shipping damage. Issues already disclosed by the seller are generally excluded.

This depends on the cause and seller policy. MICAFI identifies the responsible party when providing return instructions. Processing typically takes 7–30 business days; refund receipt also depends on the payment method.

MICAFI does not provide warranties directly. If the seller offers a domestic warranty, MICAFI can help ship the item to the warranty provider at the customer’s shipping expense.