How to Buy on Amazon via App/Web to Vietnam with MICAFI

Amazon is the world’s leading e-commerce marketplace, widely known by many shoppers. However, due to language barriers, geographical distance, and other issues, many people feel worried when they want to order from this website. So how does buying on Amazon work? In fact, buying on Amazon is not too difficult. And the proxy buying service of MICAFI is the solution that helps you easily own Amazon products right in Vietnam.

Simple ways to buy from Amazon US to Vietnam

Nowadays, buying Amazon products in Vietnam is easier than ever. Whether you want to own goods from Amazon US, Japan, the UK, Australia, Germany, France,… or anywhere else, you can easily choose one of the 2 methods below.

Use MICAFI’s full-service Amazon proxy buying service

The demand for shopping foreign goods is becoming increasingly popular, especially shopping from the world’s leading e-commerce platform – Amazon. However, not everyone knows how to buy and ship Amazon products to Vietnam by themselves, because this process is quite complicated. When transported to Vietnam, goods must go through international shipping and customs declaration upon arrival. Therefore, the most optimal solution is to contact MICAFI for proxy buying support.

Below is the list of official Amazon websites in many countries that MICAFI supports for proxy buying:

• Amazon USA: https://www.amazon.com/
• Amazon Japan: https://www.amazon.co.jp/
• Amazon UK: https://www.amazon.co.uk/
• Amazon Germany: https://www.amazon.de/
• Amazon Australia: https://www.amazon.com.au/
• Amazon France: https://www.amazon.fr/

The proxy buying process for overseas goods, especially Amazon items, through MICAFI’s service is very professional and transparent. Details of the process will be presented more specifically in the following sections.

Step 1: Customers submit a purchase request and receive a quick quote

Please select the product link you want to order, along with quantity, color, size, or any related notes (if any), and send this information to MICAFI via the order request contact form HERE. After about 1 minute, you will receive a quotation by Email.

Currently, MICAFI provides many ordering methods for retail customers who want to buy products from Amazon for personal use, as well as for wholesale customers planning to do business via both Website and Fanpage. Depending on your specific needs, you can choose the most suitable contact method. No matter which option you choose, MICAFI commits to fast responses and dedicated consultation before, during, and after you place an order.

The cost formula for Amazon proxy buying (US, Japan, Germany, UK,…) to Vietnam is as follows:

• Proxy buying cost = Product price after tax + Domestic shipping (if any) + Courier fee + Customs clearance fee + Transaction handling fee (if any)

Note: MICAFI does not purchase items that are in the prohibited list under Vietnamese law and the regulations of countries such as the US, Japan, Germany, the UK,… as well as Amazon’s policies.

Step 2: Customers make payment, MICAFI will immediately place the order

MICAFI’s flexible payment system allows customers to pay via GNPAY or bank transfer. You may choose to pay 50%/80%/100% of the product value or pay the full order value to receive a 2% service fee discount along with many other attractive promotions.

Step 3: Goods are shipped to MICAFI’s warehouse at Amazon hubs in each country

When the goods arrive at MICAFI’s Amazon hub in the US (or Japan, Germany, the UK,…), you will receive an additional Email notification to update your shipment status. Within 1 to 5 working days, when the seller informs MICAFI that the order has been shipped, we will provide an Email notice with a Tracking number so you can track your parcel and update the estimated arrival date. You can easily track your order status HERE.

Step 4: Goods arrive in Vietnam and are delivered to you

When the goods have been delivered to the Vietnam warehouse, you will receive an Email notification about the actual weight and order status, including:

• Detailed information about the arrived parcel.
• Any remaining fees you need to pay (if any).
• Estimated delivery time.

When the goods are delivered to you, you only need to pay the remaining amount to MICAFI to receive the Amazon products you ordered. After delivery, MICAFI will continue to support you in case issues arise such as receiving the wrong item or the product not matching requirements,… through clearly defined purchasing policies and return/exchange regulations to ensure the best benefits for customers who trust and use MICAFI’s international shopping service.

Customers register an Amazon account and place orders by themselves

To successfully shop on Amazon by yourself, first you need to ensure you meet the following 4 basic criteria:

• Have at least basic English reading comprehension, so you can understand product information, customer reviews, seller details, as well as related policies and promotions,…
• Have an international payment card such as MasterCard or Visa,… and make sure your balance is sufficient to complete the transaction.
• Have a receiving address at one of Amazon’s hubs (such as the US, Japan, Germany, the UK,…), because Amazon often limits the number of products that can be shipped to Vietnam.
• Understand taxes and cross-continental shipping methods.

If you meet all 4 criteria above and do not mind dealing with the complexities of international shopping, follow these steps to own products on this e-commerce platform. The guide below shows how to self-order from Amazon US to ship to Vietnam, and you can apply similarly for Amazon Japan, Germany, Australia,…

Step 1: Register an account on Amazon US

• Go to Amazon homepage at https//www.amazon.com.
• Click “Sign in” ➟ select “Create your Amazon account”. Next, fill in your name and Email address as instructed below.

Step 2: Provide your delivery address in Vietnam

To buy and ship to Vietnam by yourself, you need to add your address to the system so Amazon knows where to deliver. This is simple: go to ➟ “Your Account” ➟ find “Settings” ➟ then select “Add New Address” and fill in all required information.

Note: Currently, the number of items that Amazon can ship to Vietnam is often very limited, mainly easy-to-clear items such as books. Therefore, if you do not have a US receiving address, you will face difficulties in selecting products and may not be able to purchase the items you want.

Step 3: Choose quality products on Amazon to order

How to select quality products on Amazon? In fact, this is not difficult because products on Amazon are diverse and are classified into 3 types. You only need to understand how to identify these 3 types as follows to easily choose good products:

• Ships from and sold by Amazon.com means the product is sold and shipped by Amazon.
• Sold by XXX and Fulfilled by Amazon means the product is sold by a seller but stored at Amazon and shipped by Amazon.
• Ships from and sold by XXX means the product is sold and shipped by the seller.

Type 1 and type 2 products usually have better quality and are backed by Amazon, while for type 3 products, you need to be careful and evaluate the seller carefully before deciding to buy. For that reason, if you do not have experience shopping on Amazon, it is easy to be scammed and end up buying low-quality products.

Step 4: Place the order and pay on Amazon

• After choosing your desired product, click “Add to Cart” to add it to your cart.
• Next, click the “Cart” icon on the right and select “Proceed to checkout” to start the payment process.

Note: In addition to the product cost, buyers must also pay import tax and VAT for items valued over 1,000,000 VND. If you order many items, this process may become more complicated and take even more time.

Frequently asked questions when ordering from Amazon to Vietnam

During the Amazon ordering process, you will likely have many concerns. Below are some common questions you can refer to.

Who owns the Amazon website?

Amazon.com is a website owned by Amazon.com Inc, a US multinational technology company headquartered in Seattle, Washington, specializing in cloud computing, digital streaming, artificial intelligence, and e-commerce. Amazon.com is considered a giant in online retail, attracting a large number of customers worldwide. Here, the number of sellers and buyers is very large, not limited to any country, and operates globally. Products on Amazon are always attractive thanks to many consumer protection policies.

Amazon was founded on July 5, 1994, in Bellevue, Washington. Initially, founder Jeff Bezos intended Amazon to sell books online, but later expanded to include products such as electronics, toys, video games, fashion, accessories, furniture, groceries, and jewelry. By 2015, Amazon surpassed Walmart to become the retailer with the highest market capitalization in the United States. Amazon later acquired Whole Foods Market for $13.4 billion in 2017, marking a significant strengthening of its role as a traditional retailer. Especially during the Covid-19 pandemic, Amazon’s revenue increased by 37%. Currently, Amazon is the most valuable brand and also has the highest revenue in the US retail industry.

What makes Amazon outstanding and why do people love shopping there?

Not only operating in the US, Amazon currently provides international selling and delivery services to more than 75 countries. However, becoming the world’s largest e-commerce website was not an easy journey. So what is the secret behind Amazon’s strong consumer appeal?

Diverse product selection on Amazon

Starting with book retail, Amazon has now developed into a place offering a wide range of high-quality products at reasonable prices, suitable for all customer segments. This brings great convenience because customers can buy many product types at once on one platform without searching elsewhere.

Product quality is well controlled, especially items sold directly by Amazon. Warranty policies for these products are also very clear (including return policies), helping customers feel secure when ordering.

Objective product review policy

One of Amazon’s outstanding features is its product review and feedback policy. Trust in products when shopping online is very important. Recognizing this, Amazon encourages users to leave opinions and reviews about products they have experienced. Providing accurate and truthful information is the most effective way to encourage shopping participation. This not only helps reduce orders for low-quality products but also creates more loyal customers after they have positive experiences, thereby building trust and long-term enjoyment in shopping.

Convenient return and exchange policy

One of Amazon’s most attractive points is its flexible return policy, without complicated reasons. For products sold and shipped by Amazon, you can feel completely secure about quality and warranty policies; just read carefully before ordering. For third-party items, you should check reviews before deciding to buy.

If the seller is an Amazon partner (products labeled “Fulfilled by Amazon”), you can rest assured about the return policy. These products are stored in Amazon warehouses, packaged and shipped by Amazon, ensuring quality with a free 30-day return policy. Typically, these products have the note “Product is eligible for Amazon’s 30-day returns policy” in the Special Offers and Product Promotions section. Although not every product falls under this policy, most products on Amazon have passed quality checks, so you only need to read reviews carefully before buying to ensure the item matches the description.

Virtual Try-on feature allows online try-on

In 2020, Amazon began offering premium fashion items. However, easy return policies led to many returns. To reduce this, Amazon introduced Virtual Try-on, allowing users to try shoes virtually through augmented reality (AR) technology combined with smartphone cameras. Thanks to this feature, Amazon’s apparel and footwear revenue in the US reached nearly $70 billion by the end of 2022, making Amazon the largest fashion retailer in the US.

Amazon continuously improves

Despite achieving great success, Amazon continues to innovate and develop unique technologies that are especially beneficial to consumers. Some notable improvements include managing goods and products with automation and robotics systems, as well as testing drone delivery. In particular, Amazon developed ultra-fast delivery processes based on big data, enabling delivery even before customers fully decide to purchase.

Many discounts and free shipping offers

By subscribing to Amazon Prime, you will enjoy many benefits, such as free 2-day shipping for US orders, free access to high-quality movies on Amazon, borrowing and reading books for free on Kindle ebook, and an extra 30 minutes to select products during Amazon’s golden hours. Each Amazon Prime member pays $19/month, and you can try the first 30 days before deciding whether to subscribe.

Above are easy ways to buy from Amazon to Vietnam and related information. If you want Amazon proxy buying support, contact MICAFI now. Our team will help you own your favorite item from Amazon web or app with just a simple click!